It is important for companies to take time to explain the features and benefits of WeChat Work that will make their job faster and easier, and train employees how to use the app.Īnother area of difficulty is the initial set-up of data-binding integrations between an enterprise’s current CRM, POS, etc. While it makes sense from a company standpoint to get your sales associates to adopt WeCom (WeChat Work), it can sometimes be a bit difficult to get the SAs on board, especially if they already have a large customer network on their personal WeChat. What are some of the main difficulties brands encounter when they try to implement WeCom(WeChat Work)? Moreover, companies also can use it for external communications, taking advantage of features such as the ability to send forms and contracts, save a chat log (financial services only), and integrate their current CRM with WeChat.Ĥ. B2B relationships), or just for internal communications with other colleagues?īoth! Some brands use it mainly for internal communication, utilizing some of the apps to punch in and out, send company announcements, and assign tasks to direct reports. Is the vision for WeCom (WeChat Work) to enable brands to connect with business customers (i.e. Their profile will also include their verified contact information.ģ. The main visible difference is that the employee will have the company name in orange next to their WeChat name.
TENCENT WECOM DOWNLOAD DOWNLOAD
From the customer perspective, they don’t have to download the WeCom (WeChat Work) app to talk to a sales associate that is using WeCom(WeChat Work), right?Ĭorrect! As we touched on above, the beauty of WeCom is that it integrates with WeChat, so customers and clients can add that sales associate as a friend just like they would add a regular friend on WeChat. And it allows your employees to connect and share information with each other.Ģ. It also allows you to connect data and insights from WeChat interactions back to your enterprise.
TENCENT WECOM DOWNLOAD PROFESSIONAL
Integration: WeCom integrates with tons of 3rd party apps and APIs, meaning you can connect with the IT systems you’re currently instead of replacing them with China alternatives.Ĭonnection: Customers are used to chatting on WeChat, so WeCom enables your enterprise to meet them where they are, but in a more professional way. When an employee engages with a client using their WeCom account, the client can see that this person is a verified employee of your company. Identity: WeCom increases consumers’ and clients’ trust in your company and employees because it provides an official identity. When describing their vision of the future of the industrial internet, Tencent executives have shared that WeCom is for: Identity, Integration, and Connection. So without further ado, answers to your top 10 burning questions about WeChat Work:ġ. So, you can only imagine, with very few English language resources available on WeCom (formerly known as WeChat Work), most people are completely in the dark.ĭuring our recent WeCom/WeChat Work webinar, we received some excellent questions from the audience, so excellent in fact that we thought we would dedicate a whole blog post to answering these questions so that those who didn’t attend the webinar could get the answers too! There is a lot of information out there about WeChat, yet many brands, especially those outside China, still find the platform overwhelming to use.
0 kommentar(er)
